Finding and Winning Your Ideal Customers on X

Unlock Your Ideal Customers on X:

In partnership with

Ever wondered how to zero in on the perfect customers for your business on X and turn them into loyal buyers?

Today, I’m sharing a straightforward, actionable strategy to identify your Ideal Customer Profile (ICP), connect authentically, and close sales without sounding salesy.

Here we go.

Step 1: Finding Your Ideal Customer Profile on X


Your Ideal Customer Profile is basically the person who’d throw money at you if you solve their problems.

Here’s how to sniff them out on X:

Search Smart with Keywords:

Pop into X’s search bar and type in terms related to your niche.

Sell eco-friendly stuff?

Try “sustainable living” or “eco-friendly tips” to find people who care.

Easy enough.

Analyze Profiles: Skim their bios, posts, what they’re yapping about.

Are they the ones calling the shots?

Do they vibe with your product?

Peek at who they follow to spot common ground.

Leverage X Lists: Make or follow lists of industry bigwigs or communities.

It’s like herding your ideal customers into one spot.

Fitness coach?

Follow lists of gym rats or health nuts.

Engage in Trends: Keep an eye on trending hashtags in your world.

Jump into those chats to find people already obsessed with your niche.

Pro Tip: Use X’s advanced search to filter by location or specific phrases.

It’s not hard, just do it right.

Step 2: Reaching Out Without Being Annoying

Found your people?

Great. Now don’t mess it up by coming on too strong.

Here’s how to slide in smoothly:

Start with Value:

Reply to their posts with something useful, not just hot air.

If they’re whining about productivity, drop a quick tip tied to what you sell.

Don’t just lurk.


Slide into DMs Tactfully: After some public chit-chat, send a short DM.

Try this: “Hey, saw your post about that issue.

I’ve got a thought that might help.

Want to hear it?” Keep it human, not robotic.

Build Rapport First: Don’t pitch like a used-car salesman.

Ask questions, share something they’d actually care about, and build trust.

Patience isn’t optional.

Avoid This: Generic, copy-paste nonsense.

X users can smell inauthenticity a mile away.

Don’t be that person.

Your Shopify DTC Brand Can’t Afford Q4 Without Zipchat

BFCM traffic costs a fortune. If your Shopify brand isn’t converting at its possible best, you’re not just losing sales — you’re burning money and shrinking Q4 margins.

Zipchat.ai is the AI Agent built for DTC ecommerce. It doesn’t just chat — it sells.

  • Closes hesitant shoppers instantly with product answers and recommendations

  • Recovers abandoned carts automatically via web + WhatsApp

  • Automates support 24/7 so you scale without extra headcount

  • Boosts profit margins in Q4, when every order counts

That’s why brands like Police, TropicFeel, and Jackery — brands with 10k visitors/month to millions — trust Zipchat to handle their busiest quarter and fully embrace Agentic Commerce.

Setup takes less than 20 minutes with our success manager. And you’re fully covered with 37 days risk-free (7-day free trial + 30-day money-back guarantee).

On top, use the NEWSLETTER10 coupon for 10% off forever.

Step 3: Closing the Sale Without Sounding Desperate

You’ve earned their trust, so don’t blow it.

Here’s how to close the deal without looking like you’re sweating:

Frame Your Offer as a Solution: Tie your product to their exact problem.

Like: “Noticed you’re struggling with that thing.

Our solution’s helped others fix it. Want to talk?”

Use a Soft Call-to-Action: Skip the “buy now” desperation.

Try: “If you’re curious, I can send a case study or hop on a quick call.”

Nobody likes pushy.

Follow Up Naturally: No reply?

Wait a few days, then share something relevant, like: “Hey, saw this article on your topic.

Still wrestling with that issue?” Subtle, not stalkery.

Leverage X for Social Proof: Post customer wins or testimonials to show you’re legit.

Mention your ideal customer casually to keep them hooked.

Why This Works on X

X is a goldmine for real-time convos and relationships, if you’re not too lazy to engage.

Be genuine, solve problems, and you’ll stand out.

Oh, and keep posting good content so X’s algorithm doesn’t bury you.